Skills & Capabilities

• Operating system knowledge: Windows 95, 98, ME, 2000, XP, Vista, and 7; Mac OS X; Linux (Ubuntu, gOS, Debian).  Doesn’t just know about them; uses them daily.
• Expert in Microsoft Office (including VBA), WordPerfect, OpenOffice, Lotus Notes, Apple Keynote, Apple Pages, Apple Numbers, and the iLife ’09 suite.
• Intermediate programming experience with Visual BASIC, VBA, PHP, SQL, HTML, CSS, Miva, and AppleScript.
• Creative media skills with Adobe Creative Suite (Photoshop, Illustrator, Acrobat, Dreamweaver, Fireworks, Encore, Premiere Pro).
• Knowledgeable and proficient in TeX/LaTeX, DocBook, general networking principles, WordPress, and numerous other applications.

Education

• Bachelor of Arts, cum laude, in Religion with emphasis in pastoral ministry
  Vanguard University of Southern California, Costa Mesa, CA (1996).

Volunteer Work/Experience

• F.A.I.T.H. Riders Motorcycle Ministry, First Baptist Church at the Mall, Lakeland, FL (2003–2007)
  Multimedia Specialist (audio, presentation, video production); original National Webmaster.
• Celebrate Recovery, Bell Shoals Baptist Church, Brandon, FL (2005–2008)
  Multimedia Specialist (audio, presentation); speaker/teacher; small group facilitator (launched men’s sexual addiction group).
• International Virtual Bible Study Leader (2007–2008)
  The Journey in Second Life, Second Life. Incorporated live audio, multimedia, and 3D virtual reality.
  Also produced a weekly online gathering incorporating Christian music and devotionals in a “virtual dance club.”
• Church Music/Worship (guitar, keyboards, spiritual direction, arranging, performing)
  Faith Community Church, Santa Ana, CA (1986–1996)
  Faith Christian Fellowship Church, Hawaiian Gardens, CA (1993–1999)

Relevant Technical Work Experience

• Document Fulfillment Programmer/Analyst (Dedicated Humana Project Team)
  The Rogari Group, on contract to HealthPlan Services, Tampa, FL (Apr 2008–Dec 2008)
  Three-month extendable contract to HealthPlan Services in Tampa, FL, providing updates and new features to legacy document production system using VB6, VBA, SQL Server, and DB2. Primarily responsible for implementation of state regulatory changes to Humana policy documents; also helped in managing rollouts of new products for the client.
• Quality Assurance/Methods & Procedures/Process Management (Process Metrics Specialist)
  AT&T Solutions, Inc., Tampa, FL/Telecommute (2003–Sep 2007)
  Supported the day-to-day operations of enablement managers for legacy product service enablement (MDNS, MNS, VPN, NetGate, and GMIS) by automating the capture of data from mainframe, Lotus Notes, and web; compilation in MS Access; and generation of weekly and monthly report packages using Microsoft Excel and PowerPoint.  Reduced overall cycle time for weekly reports by 90% using VBA to automate the entire process of report production. Volunteered assistance to product testing for internal VPN in Macintosh environment. Volunteered as service readiness tester for AT&T CallVantage voice-over-IP telephone service for the Florida market. Designed reporting system from scratch using MS Access, Excel, VBA, web, FTP, and DOS shell scripting.
• Secretarial Adminstrator, WorldWide Customer Service
  AT&T Global Network Services, LLC, Tampa, FL (Jul 2000–2003)
  Provided quality administrative support for up to sixteen middle- and upper-level managers in the service enablement area, as well as their staffs (totaling over 150 employees) by handling correspondence, calendaring, supplies inventories, travel arrangements, and subject matter expertise in the Microsoft Office suite (having been formerly a part of IBM, the organization was in the midst of transition from Lotus to Microsoft products).
• Administrative/Project Secretary, Infrastructure Engineering/Construction
  AECOM (Holmes & Narver)/Lynn Capouya, Inc., Orange, CA (1996–Jun 2000)
  Provided administrative services to engineers, senior engineers, vice presidents, and their subordinates.  Typical work included correspondence, document transmittals, preparation of multi-volume specifications for construction, coordination and tracking of RFIs and change orders, administration and coordination of subcontracts, filing, etc. Coordinated logistics for monthly QA/QC Task Force lunch training sessions. Provided assistance to marketing with preparation of marketing materials and RFP packages. Provided assistance to IT/MIS in containing and managing system and malware issues within the Infrastructure department.  The first two years of this position were as an employee of Lynn Capouya, Inc., working in AECOM’s Orange office; the remaining two years were as an employee of Holmes & Narver, Inc. (now AECOM).

Additional experience documented on http://visualcv.com/swbuehler.

Recommendations

• Ron McClarin
  Director, Network Services, AT&T (colleague)
  “I worked closely with Steven for a number of years, primarly through his ownership and production of my organization’s metric based reporting. Steven was instrumental in establishing the reports, fine-tuning them, and delivering them without fail, sometimes on extremely short notice. Steven was always diligent in his efforts, and I could always count on him to get the job done.”
• Alan Stevenson
  Division Manager, AT&T Global Network Services (former manager)
  “Steven is a gifted analyst with excellent mastery of the Microsoft Office suite–including Access–plus a host of other related hardware/software technologies. Steven does not know the meaning of “It can’t be done”. On more than one occasion, Steven delivered excellent results for vaguely-outlined requirements in a fraction of the time that most others would require. In addition, Steven’s interpersonal skills make him an outstanding team member and employee.”
• Aaishia Hinton
  Associate Project Manager, AT&T (colleague)
  “Steven can develop data into meaningful report products to help executives in their day-to-day decision making. He is a great team player and would be a wonderful asset to your company.”
• LaQuita Hall
  VP, AT&T (colleague)
  “Steven was a very qualified and t
  horough professional. His experience with technology and ability to understand and translate processes was instrumental to our teams success. I highly recommend Steven.”
• Bill Eckels
  District Manager, AT&T (former manager)
  “Steven was on my team for over four years. He was a top performer and was promoted twice during that time period. Steven’s technical skills are beyond reproach and he always delivers as promised. He is an asset to any organization.”
• Steven Sewell
  Program Manager, AT&T (colleague)
  “Steven was prompt, efficient, and anticipatory. A quick study who enjoyed learning, Steven added value as
  a reports writer, turning data into information we could use.”
• Ken Orihood
  Ministry Leader, Celebrate Recovery, Bell Shoals Baptist Church (Brandon, FL)
  I worked under Ken on a volunteer basis as a multimedia specialist for Celebrate Recovery.
  “Steven is a great asset to any organization. He arrives ahead of time and is prepared when the work day begins. He is highly organized and understands the “big picture’ when determining the overall project / work goal(s).”

Equipment (for telecommute positions)

• HP Pavilion Slimline desktop mini-tower PC; AMD Athlon 64 X2 Dual-Core Processor 4000+ @ 2.10 GHz, nVidia 6150 LE mainboard/video/networking, 2 GB RAM, 320 GB HD, running Windows 7 Ultimate x64 and Ubuntu Linux 9.10 AMD64.  Machine is also licensed for Windows Vista Ultimate 32-bit OS.
• Apple MacBook (1st generation) laptop; Intel Core Duo @ 1.83 GHz, 2 GB RAM, 320 GB HD, running Mac OS X 10.6 (Snow Leopard), with Windows XP Home Edition and Ubuntu 9.10 as virtual machines (Parallels 4.x).
• Sylvania gNetBook netbook; VIA C7-M Mobile Processor @ 1.2 GHz, 1 GB RAM, 30 GB mini HD, running Windows 7 Starter.
• PDAs: Palm T|X (prints to the SiPix and Extech printers)
• Printers: Canon PIXMA MX700 AIO, Brother HL-2170W network laser, Canon PIXMA iP90v (for travel), SiPix A6 Pocket Printer, Extech MST-IV with magnetic stripe reader.
• Scanners: Canon PIXMA MX700 AIO, Pentax DSmobile 600 (for travel).